Hattersley (Narrow Fabrics) Limited, are firmly committed to a system of material and process controls which assures the quality of our products to our customers.
Our aim is to satisfy our customers by responding accurately, quickly and politely to every enquiry and order and to produce our products to their required specification and dispatch them on time in a secure and acceptable manner. Our policy is to provide our customers with continued value for money products and service through which they will perceive us to be good and reliable company on whom they can rely.

The Quality Control Manager has overall responsibility for the implementation and coordination of the system and procedures as detailed in the Quality Manual. Frequent appraisals of the quality system are carried out to ensure its effectiveness and to incorporate any amendments that may be deemed necessary. Effective communications will be maintained with all levels of the company's personnel to keep them informed of their roles within the quality system and all personnel will be required to co-operate fully in the implementation of the quality system.

The issuing of quality system manuals and the implementation of the procedures defined there in are fully approved by the undersigned and are to be adhered to by all concerned.
A. J. Woodyatt, Managing Director